Good55 Terms & Conditions – A Complete Guide to Using the Malaysia Platform

Welcome to good55, an online entertainment and betting platform operating under a recognised international licence. These Terms & Conditions constitute a legally binding agreement between you as the user ("Member") and good55 as the platform operator.

By accessing, registering for, or using any part of the good55 platform — including the website, mobile application (if applicable), games, betting services, or any products offered — you confirm that you have read, understood, and agree to be bound by all terms and conditions set out in this document.

If you disagree with any part of these Terms & Conditions, please stop using the good55 platform immediately and contact our support team at support@good55.world to get assistance with account closure if you have already registered.

To use good55's services, you must meet all of the following eligibility criteria:

• Age: You must be at least 18 years old at the time of registration and throughout your use of the platform. good55 strictly prohibits minors from registering or playing. Any account found to belong to a minor will be closed immediately and all remaining funds will be forfeited upon completion of the investigation.
• Legal capacity: You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
• Not on the restricted list: You are not listed on any gambling restriction or self-exclusion list.
• Personal use: You are using the good55 platform for personal use only and not on behalf of any third party, unless you have obtained prior written consent from good55.
• Accurate information: All information you provide during registration and while using our services is accurate, complete, and up to date.

Each individual is only permitted to hold one (1) good55 account only. Holding multiple accounts is strictly prohibited and may result in the freezing of all associated accounts and the forfeiture of all balances and winnings.

By registering with good55, you agree to:

• Provide your full name, phone number, email address, and all other required information accurately and honestly.
• Choose a strong password and keep your login credentials confidential at all times.
• Notify good55 immediately if you become aware of any unauthorised access to your account.
• Do not share your login credentials with any other party under any circumstances.
• Be fully responsible for all activity that occurs under your account.

Good55 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. However, the security of your password and login credentials remains your own responsibility.

Good55 supports a variety of popular and trusted deposit methods in Malaysia. All deposits are processed securely and instantly, with no additional processing fees charged by good55.

All deposits must be made in Malaysian Ringgit (MYR). good55 does not accept deposits in foreign currencies. Deposited funds may not be transferred to third parties and may only be used for betting activities on the good55 platform.

Good55 is committed to processing all valid withdrawal requests promptly and efficiently. The standard processing time is between 5 to 15 minutes for most withdrawal methods during normal operating hours.

• Minimum withdrawal amount: RM 30 per transaction.
• Maximum daily withdrawal limit: MYR 50,000 for standard accounts; higher limits apply for good55 VIP members.
• Withdrawal method: Withdrawals may only be made to the same payment method used for the deposit, or to a method under a verified identity.
• Identity verification: good55 reserves the right to request identity verification documents (KYC) before processing withdrawals exceeding RM 5,000, or under specific circumstances determined by our compliance team.
• Bonus completion terms: Bonus funds may not be withdrawn until the rollover requirements have been fully met (please refer to Section 6 for further details).

Good55 offers a wide range of attractive bonuses and promotions for both new and existing members. Each bonus is subject to specific terms and conditions stated on the relevant promotions page. The general conditions applicable to all good55 bonuses are as follows:

• Welcome Bonus: Available to new members only — maximum once per account. Bonus amount of up to RM 488, subject to minimum deposit and rollover requirements.
• Rollover requirement: All bonuses carry a rollover requirement of between 3x and 15x, depending on the bonus type. For example, if you receive a RM 50 bonus with a 5x rollover, you must wager a total of RM 250 before the bonus can be withdrawn.
• Validity period: Every bonus has a set validity period. Any bonus not used within that period will expire automatically.
• One bonus at a time: Members may only activate one bonus at a time. A new bonus cannot be activated until the current one has been completed or cancelled.
• Weekly cashback: Calculated based on net losses over a 7-calendar-day period and credited automatically every Monday. Cashback is not subject to any rollover requirement.
• Bonus abuse: good55 reserves the right to void bonuses and associated winnings if any attempt to exploit or manipulate the bonus system is detected.

All games offered on the good55 platform — including Live Casino (Baccarat, Roulette, Blackjack, Dragon Tiger), slots, lottery, and other games — are subject to the following general rules:

• All game results are final. good55 is not liable for any errors resulting from technical issues on the player's end, such as internet disruptions, device failure, or accidental clicks.
• In the event of a technical error within the good55 system that affects game outcomes, good55 reserves the right to void the affected rounds and refund the bets to the players.
• Any attempt to hack, manipulate, or exploit vulnerabilities in any game is strictly prohibited and may result in immediate account suspension and legal action.
• Good55 does not guarantee the availability of any game at all times. Games may be temporarily suspended for maintenance without prior notice.
• The return-to-player (RTP) rate for each game is stated in the respective game details and is independently audited to ensure fairness.

The good55 Sports Betting section offers match odds across a wide range of sports, including football (Malaysia Super League, EPL, La Liga, and more), badminton (BWF Tour), esports (MPL Malaysia), and other sports. Specific terms for Sports Betting are as follows:

• Odds: All displayed odds are in decimal format by default and can be changed to another format in your account settings. Odds are subject to change until a bet is confirmed.
• Final results: Sports Betting results are based on official outcomes announced by the relevant sports governing body. In the event of a dispute, good55's decision is final.
• Match cancellation: If a match is cancelled or not completed within the stipulated timeframe, all bets will be refunded to the player's account.
• Live betting: In-play wagering (live betting) is subject to additional rules as stated on the good55 Sports Betting page.
• Betting limits: The minimum bet is RM 5, and the maximum varies depending on the match type and your account tier on good55.

Good55 takes responsible gaming very seriously. We provide a range of tools and resources to help members maintain control over their gambling activity.

• Deposit limit: Members may set daily, weekly, or monthly deposit limits in their account settings. These limits take effect immediately and can only be increased after a 7-day waiting period.
• Loss limit: Members can set a maximum loss limit to protect themselves from losing more than they can afford.
• Cooling-off period: Members may activate a cooling-off period of 24 hours, 7 days, or 30 days to temporarily pause their play.
• Self-exclusion: If you feel that your gambling activity has become a problem, you may apply for a long-term self-exclusion (6 months or more) by contacting good55 support.
• Underage gambling: good55 uses technology to detect and prevent gambling by underage individuals. Anyone suspected of being underage will be required to submit age verification documents.

For more information, please visit the Responsible Gaming us.

Good55 reserves the right to close, suspend, or restrict any account without prior notice if:

• A member has breached any of the terms and conditions set out in this document.
• There is evidence or reasonable suspicion of fraudulent activity, money laundering, or other illegal activities.
• The member provided false information during registration or the KYC process.
• Account held by a minor (under 18 years of age).
• Bonus abuse or exploitation of the good55 system has occurred.
• At the member's own request (voluntary account closure).

Members who wish to voluntarily close their account may do so by contacting the good55 support team. Any eligible balance will be returned once all investigations are complete and withdrawal conditions have been met.

To the fullest extent permitted by applicable law, good55 and its affiliates, directors, employees, and agents shall not be liable for:

• Any financial losses incurred as a result of gambling on our platform.
• Service disruptions caused by system maintenance, third-party technical issues, or circumstances beyond our control (force majeure).
• Errors, delays, or disruptions in transaction processing caused by third-party payment providers.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.
• Disputed bet outcomes where the official result has already been announced by the relevant sports governing body.

Good55 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Amendments take effect immediately upon being published on the good55 website or sent to members via registered email.

Your continued use of the good55 platform following the publication of any amendments constitutes your acceptance of the revised terms. We therefore encourage all members to review this Terms & Conditions page periodically.

These Terms & Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms & Conditions must first be referred to good55's official dispute resolution channel before any legal action is taken.

If you have any questions regarding these Terms & Conditions, please contact the good55 support team at support@good55.world and we will endeavour to respond to your enquiry within 24 business hours.